Frequently Asked Questions
Everything you need to know about upgrading your home with KT Appliance.
What are your delivery and installation options?
We offer standard curbside delivery as well as premium white-glove installation services for all major appliances, including refrigerators, washers, and ranges.
Do KT Appliance products come with a warranty?
Yes, all our appliances come with a standard one-year manufacturer's warranty. We also offer extended protection plans for purchase at checkout for added peace of mind.
What is your return policy for large appliances?
You can return unused appliances in their original packaging within 30 days of delivery. Please note that a restocking fee may apply to large items that have been unboxed.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking link. For local deliveries, our team will call you 24 hours in advance to confirm a delivery window.
Do you offer financing for expensive home upgrades?
Absolutely. We partner with several financing providers to offer flexible monthly payment plans, allowing you to upgrade your kitchen or laundry room now and pay over time.
What should I do if my appliance arrives damaged?
Please inspect your appliance upon delivery. If you notice any damage, refuse the shipment and contact our customer support team immediately so we can arrange a replacement.